From presentation to installation to service, the folks at North Carolina couldn't have been more professional. They spent as much time as we required answering questions and presented us with a fair bid for the installation. The installation team showed up on time, efficiently installed the system, then spent as much time as we needed to explain the system and its operation. After a month or so of operation, they come back to ensure the system is operating properly. I strongly recommend this company should you need water consultation or filtration services."
- David B
Installation
Eddie and the guys are absolutely fantastic. The knowledge and professionalism they showed exceeded my tough expectations. If you have a well for your water supply you need to call Eddie for his free consultation and water analysis, it will be eye opening! We were shocked to learn what was in the water we were using, it went way beyond hard water. The first thing we noticed is the water had not taste and was refreshing and no more odor. You get used to the odors associated with the "stuff" in water, when it's gone its like a whole new world!"
- Rich R
Installation
I desperately needed a whole new water filtration system. The iron in my well is the worse that most people have ever seen. It has been a major problem and headache ever since we moved into our home in 1999. After my husband died almost 10 years ago, I have depended on the same guy to service my old system which was not working all that properly, plus I had to buy salt and find someone to unload it from my vehicle or go buy it for me. Then I would have to find someone to put it in the bin for me ever so often under the house. Eddie Bonge owner of NC Water Consultants came in and immediately looked the situation over, tested my water, and told me exactly what all was needed and what all they would do and explained everything to the fullest. This was all on a Thursday and he said they would come the very next Thursday to install my new water filtration system. I got a message that night from Mr. Bonge and when I called him the next morning (on his cellphone which he answers 24/7) he told me since my situation was in such a mess that they would re-arrange their work schedule and come on the following Monday. What a precious blessing that was. Mr. Bonge’s NC Water Consultant’s crew showed up and immediately and went to work. They praised Mr. Bonge for his training and support and how he furnishes them with the very best equipment to work with. They know he expects everything to be installed and done with perfection....later Mr. Bonge came out and checked on his employees to see how things were coming together. He came in and went over things with me about the system, assuring me they would always look after things and take care of me. I am 77 years old and needless to say I do not go under the house. I NOW have no worries, since I have a top of the line water filtration system, new water bladder, new plumbing under the house and they also did something inside the well cover. Mr. Bonge and his employees have gone above and beyond any expectations I had. I can tell and feel the water is now pure, clean, healthy, and amazingly good. I have always ironed all my clothes, but now they come out softer, cleaner, and wrinkle free….for me not to have to iron everything is amazing. They installed a faucet just for drinking and cooking water, plus the water going into my refrigerator and ice maker is now clean and pure. I know my husband in heaven is looking down and saying “atta girl” for getting this huge big bad situation taken care of."
- Marta S
Installation
North Carolina Water Consultants are tops! We are so grateful for their immediate response to our service needs. We are beyond impressed with the caring, attention and helpfulness of every technician. He arrived as promised and did a great job. We are thrilled with the service and could not be happier. They are a 10 in our book!"
- Bruce H
Service
Hey everyone!!!! Just wanted to share our awesome experience with this water treatment company!!!! NC Water Consultants were incredible, from start to finish!!!! Eddie, the owner, who has 40 yrs experience, does initial consult and water testing! The team spent the entire day at our home and when they were finished, the owner showed up to check on everything!!!! So happy we did this!!!!!! If you are thinking about this, this company is the only way to go!"
- Lilyan H
Installation
Big shout out to the North Carolina Water Consultant team. Could not have hired a better or more qualified water specialist in the area. The team was extremely knowledgeable, professional, and prompt. I'm impressed!"
- Dean R
Installation
Eddie and his crew were professional, knowledgeable, courteous and efficient. The system we had put in our house was complex and we are so happy with the results. Finally, crystal clear, clean water! I would highly recommend them to fix your water issues."
- Carolyn F
Installation
I couldn't be more happy with the service and knowledge of Eddie, Debbie, and all their staff. We had some questionable well water and Eddie came up with a solution to make it better than bottled water. Highly recommend to anyone needing advice or solutions for water issues."
- Ross C
Installation
On January 2, 2019 after arriving home from the holidays, i turned on my house water only to discover a trickle from the faucets. the shifting of the water valve indicated a rush of water into the system which led me to think it may well be a clogged soft water system. i called north Carolina Water Consultants and explained to Eddie, the owner, this issue. we reviewed the procedures which were properly executed. in an instant, Eddie dispatched Christian, a tech, to address the issue. upon Christian's arrival, he troubleshot the system, closed the incoming water valve from the street, then, slowly opened that valve to our shock that no water was forth coming. During this process my wife found attached to the front door a water shutoff notice. she called the water company, which had no idea why the water was shutoff relaying a zero balance in our auto pay account. shortly thereafter, a water works employee showed up at the house, turned on the water at the street. Christian completed his work and charged the system which then, operated normally. ironically, the waterworks employee was on vacation and a "fill in" employee turned off our water on Cape Cod Way vs. his assigned duty of turning it off on similarly sounding street. the water company employee apologized for the mistake and i accepted his apology. the issue, if fact, was not a North Carolina Water Consultants issue, but the Water Company's issue. Notwithstanding, Eddie and company provided exemplary customer service irrespective of the reason. I have recommended North Carolina Water Consultants to others and will energetically to so in the future. Thank you."
- Dennis M
Service
The best investment I ever made. I can sleep at night knowing my five year old daughter is getting the cleanest water available. Eddie and his wife Debbie were amazing to work with. The education Eddie gave me was eye opening and when I had questions he called me back from his vacation and spent 45mins re-explaining the system I was purchasing, customer service #1!!!! Christian Kevin and Chris came out to install the system...they were also amazing...they once again took the time to explain what they installed and how it all worked. They were HIGHLY professional and if I owned a company these are guys I would want working for me. I purposely took a few months to write this because I wanted to experience the system first ...BETTER THAN IMAGINED and the peace of mind is PRICELESS ...thanks Eddie and Debbie"
- Ronny R
Installation