Smarter Water Solutions Near Lake Norman, NC – Custom Care Powered by Hague Systems From North Carolina Water Consultants, Inc.

Glass of water with filters on wooden table
Every home has its own, unique water challenges ranging from hardness and sediment to unwanted odors or discoloration. The Custom Care Powered by Hague System provides a smarter, more flexible solution designed to handle them all. Built by Hague Quality Water, this system combines advanced engineering with customizable programming, giving homeowners precise control over their water quality.

North Carolina Water Consultants, Inc. brings over 30 years of water treatment experience to Lake Norman and surrounding communities, offering professional installation, service, and support for Custom Care systems. Whether your home relies on city water or a private well, our technicians fine-tune every setup to meet your household’s needs, ensuring clear, balanced, and great-tasting water that supports healthier living and long-term protection for plumbing and appliances.

What Is the Custom Care Powered by Hague System?

The Custom Care Powered by Hague System is a whole-home water treatment solution that adapts to your specific water conditions. Unlike standard softeners or single-function filters, Custom Care combines multiple treatment processes within one compact unit. This system can soften, filter, and condition water simultaneously, making it ideal for Lake Norman homeowners dealing with mixed water quality issues.

At its core, the Custom Care System uses Hague’s patented multi-compartment tank design. Each chamber contains a different media layer – resin for softening, activated carbon for filtering, and additional materials tailored to your home’s test results. As water flows through the system, each layer performs its function in sequence, removing hardness minerals, chlorine, odors, and sediment. The result is smooth, clean water from every tap.

The system’s Smart Touch Control technology allows precise adjustment of regeneration cycles and usage monitoring, minimizing salt and water consumption. It regenerates only when necessary, based on real-time water use, making it both eco-friendly and cost-efficient. This intelligent operation ensures consistent performance while reducing maintenance needs.

North Carolina Water Consultants, Inc. installs Custom Care systems fitted to the specific chemistry of Lake Norman’s water, which often includes elevated hardness levels and variable mineral content. By analyzing each customer’s water before installation, we configure every Custom Care unit for maximum efficiency and long-term reliability.

Clean Glass of Water
Checking of Water

How Often Does a Custom Care System Need Servicing or Filter Replacement?

The Custom Care System is designed to operate efficiently with minimal upkeep, but like any advanced water treatment equipment, regular service helps maintain peak performance. Routine maintenance typically involves inspecting the control valve, checking salt levels, verifying regeneration frequency, and ensuring that filtration media remain active and effective.

For most Lake Norman homeowners, North Carolina Water Consultants, Inc. recommends annual service appointments. This schedule allows our technicians to clean and recalibrate system components, test overall performance, and replace any pre-filters or carbon media as needed. Water conditions, usage volume, and plumbing setup can influence how often certain parts need attention, so our team tailors maintenance schedules based on real-world conditions in your home.

One of the system’s most notable advantages is its self-monitoring capability. The Smart Touch Control panel tracks water use and system activity, notifying users or technicians when maintenance or regeneration adjustments are required. Because the system regenerates only as needed, it minimizes waste and extends the lifespan of its media.

Can the Custom Care System Be Combined With Reverse Osmosis or UV Treatment?

The Custom Care Powered by Hague System integrates seamlessly with other water treatment technologies, allowing homeowners to create a complete, multi-layered defense against contaminants. It’s often the foundation for whole-home water management, while additional systems focus on specialized tasks.

For example, pairing Custom Care with a reverse osmosis (RO) system provides the ultimate drinking water solution. The Custom Care unit handles hardness and sediment removal for the entire house, while the RO system filters drinking water at the molecular level, removing dissolved solids, heavy metals, and microscopic impurities. Together, they create a balanced approach – soft, conditioned water for daily use and ultra-purified water for consumption and cooking.

Similarly, a UV disinfection system can be added for homes using well water or those concerned about microbial contamination. UV treatment neutralizes bacteria, viruses, and other microorganisms without chemicals, making it an excellent companion to the Custom Care System’s physical and chemical filtration processes.

North Carolina Water Consultants, Inc. designs and installs integrated setups that work harmoniously to address each home’s water profile. Our technicians ensure all systems are correctly sized, plumbed, and programmed so that flow rate, pressure, and performance remain consistent across every unit. Whether you’re in Mooresville, Davidson, or Cornelius, we create complete water treatment systems that deliver long-term protection, cleaner water, and measurable results you can taste and feel.

Customer Reviews

Homeowners across Lake Norman trust North Carolina Water Consultants, Inc. for professional service and reliable results. See what our customers are saying!

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.9398 reviews
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Excellent398 reviews
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Butch Cartner profile picture
Butch Cartner
October 12, 2026
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I was somewhat skeptical about what the system would cost but once it was installed we couldn't be happier. Both the salespeople and the installers were very professional. We were very pleased with the install, they were very meticulous making sure everything worked right and look good. All in all we could not be happier one of the better decisions we've made. Butch and Kathryn
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Robert P
October 8, 2026
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Fantastic people, process, and products!
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Elizabeth Manus
October 7, 2026
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The team at North Carolina Water Consultants was thorough right from the start, clearly explaining their services and what to expect during each step of the process. We would recommend them to anyone in need of a home water filtration system.
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Woodies
September 29, 2026
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Top-Notch!!! We had a whole-house filtration system installed. The crew was so professional, efficient, and friendly! They made the installation so easy and explained everything for a smooth transition. After they were finished, they cleaned and you can't even tell there were here! Highly recommend :)
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Stephanie
September 25, 2026
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Nick stopped by today to test my water in my new home and I ended up purchasing a water softener that day. He was very thorough, friendly and professional and made the whole process very easy.
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floyd Fowler
September 25, 2026
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Our Lake Norman well water looked and tasted fine but had been causing ugly brown stains in all our toilets, and the weekly scrubbing was time-consuming and very frustrating. We had added four filters at the well to get out the fine black sand and other particles but still could not eliminate the staining problem. A neighbor had a water treatment system installed by North Carolina Water Consultants some years back and has been very satisfied with the results. After first getting a water test and treatment quote from another contractor, we called North Carolina Water Consultants. Eddie, the owner, came out to test our water and propose solutions. One look at a stained toilet and tank and he said we had an iron/manganese problem. His on-site testing confirmed this as well as other water related issues. Eddie proposed a system comprised of ion exchange, ultraviolet, reverse osmosis and sediment filters as well as completely sanitizing our entire existing plumbing system. We agreed on a system equipment location and two days later a crew of six technicians showed up for the install. These guys were awesome- clean, respectful, efficient and very knowledgeable. By early afternoon our installation was complete, and we were ready to enjoy pure, clean water without the constant staining in the toilets. Needless to say, we will definitely recommend North Carolina Water consultants to anyone in need of better water!
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Kyle Temple
September 23, 2026
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Had a great experience with NC water Consultants. Knowledgeable people, quick service and no high pressure sales tactics.
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Darla Ramsey profile picture
Darla Ramsey
August 31, 2026
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NC Water Consultants did a wonderful job. We knew we had too much iron and they verified we had other bad things in our well water. They were back out to put in system within 4 days and had everything installed to fix our nasty water within 1 day, including cleanup. Now we no longer have rusty looking, smelly water. We recommend NC Water Consultants to anyone who is looking to clean up their water.
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Lanette L.
August 31, 2026
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We were concerned about our water quality and did a lot of research before we chose North Carolinas Water Consultants. We had a great experience with North Carolina Water Consultants. They did a very through testing procedure on our water and clearly explained the results. We were impressed on how they customized our solution to meet the exact needs or our water results. We chose a whole house filtration system that also included RO and UV filters. The installation process went was professional and went very smoothly. We noticed the change in our water quality immediately and we have had our system for over a year now and could not be happier.
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Elle J profile picture
Elle J
August 29, 2026
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We had a great experience with Eddie and his crew. We recently had our filtration system installed. The crew worked efficiently and with courtesy. I made the request to have the RO system installed somewhere other than under the sink so I could save storage space. They got it all set up in the garage with the rest of the equipment. Our water is great now, finally no more chlorine!
Handful of Clean Water

Get Customized Water Treatment for Your Lake Norman Home

Cleaner, softer, better water begins with a system built around your home’s unique needs. The Custom Care Powered by Hague System offers that flexibility and performance – engineered to deliver consistent results for years. North Carolina Water Consultants, Inc. proudly installs and services Custom Care systems for homeowners throughout the Lake Norman area. Reach out to us today to schedule a professional consultation!

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